JB Hi-Fi Chatswood Chase

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4.2

( 8 reviews )

Electronic shop, Cell phone store, Computer store

Store L221, Level 2/345 Victoria Ave, Chatswood NSW 2067, Australia

+61 2891-879-00

JB Hi-Fi Chatswood Chase was a popular electronics store located on Floor 2 of Chatswood Chase Sydney in New South Wales, Australia. Known for its wide selection of electronic products, the store had garnered a rating of 4.2 stars on Google with 955 reviews. Unfortunately, the store is permanently closed, as indicated on Google Maps. Despite its closure, JB Hi-Fi Chatswood Chase was well-regarded for its great service, competitive prices, and a satisfactory selection of products, according to the reviews. The store was a go-to destination for electronic items and was praised for the helpful and knowledgeable staff who assisted customers with their purchases. Although the store is no longer in operation, it had left a positive impression on customers for the quality of its products and top-notch service.

Amenities and More

Delivery
Wheelchair-accessible entrance
Credit cards
Debit cards
NFC mobile payments
Wheelchair-accessible lift
In-store shopping
In-store pick-up

Reviews

4.2/5

8 reviews

5 stars

4 stars

3 stars

2 stars

1 stars

David pernick

March 22, 2024

This electronics store offers a satisfactory selection of products, but at first glance, it appears more like a discount sale, which can create a misleading impression about the quality of the store. This characteristic is present in all their branches. However, the range of electronic devices is quite solid, with a diverse array of products. The staff in the store is friendly, always ready to help and provide useful information. Nonetheless, I recommend checking the availability of certain specific products before visiting, as often items are not physically in stock in the store. This is important for those looking for specific articles and want to ensure their visit is successful.

Robin bailey

March 22, 2024

After many bad experiences and money wasted on screen protectors I visited JB Hi Fi Charlestown to purchase yet another one. Andrew offered assistance promtly, his customer service was impeccable and he has an eye for perfection. Very satisfied

Sebastian poli

March 22, 2024

Francine is great. She is very friendly and patient and helped me compare different options on mobile phones so I could find the most suitable one for myself. She represented the company well and I feel welcomed to shop there.

Vincent lian

March 22, 2024

A great store with outstanding customer service. Would highly recommend other people to going to this store for electronics. They have a wide range and the customer service is great. When they told me they were out of an item they told me other places to get it which were very helpful. They were also really nice. Thank you for the great experience!

James valdez

March 22, 2024

Waited for a very long time for service , wanting to buy a laptop. A Mac book pro was advertised at “ask for a JB deal, ex display”. The JB deal offered was 10% off RRP, which is a stock standard discount run on Mac books all the time. On enquiry if that was right, the best they would do after waiting a long time was an extra $50 off. This is for a display that has been run in demo mode for an extended period of time, and it’s being sold at effectively RRP…. Bizarre. Really poor service and terrible deals on offer , is my experience.

Julia hsia

March 22, 2024

Great shop, I've purcahsed all my digital gears here. Big shoutout to Owen, the hair wizard with Eddie Griffin vibes. He handled a couple of my returns and warranty claims. Quick and hassle-free - it's like magic! Couldn't ask for a better experience. 🪄🌟 …

Daniel pino

March 22, 2024

I've been there 3 times in the last month and there have been practically no staff. There is a security person on the door who has no idea where anything is in the store (maybe give them a general map of the layout). 1 or 2 people at the back counter, which they can't leave, and another staff member who they (counter staff) can call from a secret location to point you in the right direction. The staff that spoke to were all friendly and helpful but there needs to be floor staff to help customers.

Rob garcia

March 22, 2024

The store assistant Alice was very nice and knowledgeable and she told us heaps of relevant info, sadly while serving us she was mandatory called over to serve someone else, so I give 5 stars to her and zero to her manager.